Our Process

At Desert Superior Cleaning

We believe in providing a seamless and transparent cleaning experience for our clients.

Here’s a detailed breakdown of our process, including the actions you will need to take and the actions we will take:

What to Expect

Step One

Booking and Consultation

Client Actions:

Booking Your Service: Visit our website or contact us to book your cleaning service.Use Estimate

Calculator: Use our pre-appointment estimate calculator for a quick quote based on your specific needs.

Our Actions:

Confirm Booking: Once your booking is confirmed, we’ll reach out to gather more details about your cleaning requirements.Initial

Consultation: Discuss any special instructions, preferences, or areas that need extra attention

Step Two

Pre-Cleaning Preparation

Client Actions:

Prepare for Cleaning: Clear clutter and ensure access to areas that need cleaning.

Receive Confirmation and Reminder: A confirmation email and SMS will be sent upon booking, followed by a reminder 24 hours before the appointment.

Our Actions:

Send Confirmation: You will receive a confirmation email and SMS with the scheduled date and time.Send

Preparation Tips: Provide tips to prepare your space for optimal cleaning results.

Step Three

Arrival and Walkthrough

Client Actions:

Greet Our Team: Be available to greet our professional cleaning team upon arrival.

Participate in Walkthrough: Conduct an initial walkthrough with our team to review the areas to be cleaned.

Our Actions:

Arrive On Time: Our team will arrive on time, fully equipped with all necessary cleaning supplies.

Conduct Walkthrough: Note any specific requests or last-minute instructions during the walkthrough.

Take "Before" Photos: Document the initial state of key areas.

Step Four

The Cleaning Begins!

Client Actions:

Monitor Progress: Feel free to check in on the cleaning progress or ask for updates.

Communicate Needs: Inform the team of any immediate concerns or additional instructions.

Our Actions:

Perform Detailed Cleaning: Follow the client's requirements and ensure thorough cleaning.

Provide Updates: Keep you informed of our progress during the cleaning process.

Step Five

Final Walkthrough and Feedback

Client Actions:

Participate in Final Walkthrough: Review the cleaned areas with our team to ensure satisfaction.

Provide Feedback: Complete a short feedback survey to help us improve our services.

Our Actions:

Conduct Final Walkthrough: Address any additional touch-ups and take “After” photos of the cleaned areas.

Request Feedback: Ask for feedback and ensure your complete satisfaction with the cleaning.

From Our Community

Absolutely incredible service! left my home spotlessly clean and smelling fresh. I've tried other services before, but nothing compares to the meticulous attention to detail they provide. Plus, their Love It or Money Back Guarantee shows just how confident they are in their service. Highly recommend!

Jenny R.

I'm truly impressed with Desert Superior Cleaners. They arrived right on time, were super courteous, and went above and beyond my expectations. The Eco-Friendly Guarantee means a lot to me, as I prefer to use sustainable products. It's great to find a service that cares about the environment as much as I do!

Reno S.

Karen at Desert superior cleaning has transformed my approach to home cleaning. As a busy professional, I deeply appreciate their Flexible Rescheduling Guarantee. They work around my hectic schedule and always leave my apartment in pristine condition. Can't thank them enough for making my life easier!